We’re committed to delivering your order quickly, safely, and with care. Below is everything you need to know about how we ship.
Processing Time:
All orders processed between 1-2 business days. During high demand periods processing may take slightly longer, but we will always keep you informed.
Delivery Time:
Standard delivery 3-5 business days after dispatch.
Rural or Outlying areas may take a bit longer.
Shipping Rates:
Free Shipping on orders over R1500.00 (Excludes Larger items)
Shipping costs may be calculated at checkout based on large items.
Order Tracking:
Once your order is shipped you will receive an email or SMS with the tracking details.
You can track your order in real time using the courier's tracking portal.
Delivery Partners:
We work with trusted courier services to ensure your order arrives safely and on time.
Delays:
While we strive for timely delivery, unforeseen events (eg. Strikes, weather conditions, loadshedding) may cause delays. We appreciate your patience and will communicate updates as needed.
Need help with your order or delivery? Please contact us at [email protected]. We're always here to help.
